If you’re the proud owner of a Juicebox EV charger, we have some news that might cause a little jolt. Starting November 1st, Enel X Way is closing the app that powers its popular Juicebox EV chargers. Yeah, we know – it’s kind of a big deal. And if you’re sitting there, scrolling through your app to check how much juice is left in your car, you might want to pay attention.
Let’s break down what this means, what’s next, and how to handle the power shift (pun intended).
Enel X Way, the company behind the Juicebox chargers, announced that they’re pulling the plug on their app that helps manage the chargers remotely. If you own a Juicebox charger, you probably use the app to monitor charging status, set charging schedules, and track your energy usage. But come November, that app will no longer be functional.
Why the shutdown? According to Enel X Way, they’re closing operations in the U.S. due to “changes in market conditions.” It sounds like they’re rethinking their approach to the EV market. Their focus will be on “other strategic markets,” which, spoiler alert, means they’re stepping away from the U.S. (at least for now).
If you’ve got a Juicebox at home, the biggest change will be losing the app functionality. That means no more remote access to control your charger, schedule sessions, or track usage. But, take a deep breath — your Juicebox will still work. You can still charge your EV, but you’ll need to do it the old-school way by manually plugging it in and watching it charge.
Also, if you’re subscribed to Enel X’s JuiceNet platform (where the app lives), that subscription is likely going pooftoo. It’s time to start thinking about alternatives if you’re into techy features like remote access and monitoring.
Absolutely. Your Juicebox isn’t just a fancy-looking brick. While you won’t have app control, the charger itself will still deliver the same performance. It’s just going to require a little more hands-on management. Basically, you’ll need to manually unplug it once your car’s full and check in with your car’s dashboard to track progress.
But if you’re someone who loves convenience (and who doesn’t?), this might be a bummer.
Enel X Way has stated that they’re not entirely done with EV chargers. The company said it remains “committed to sustainability and innovation,” but they didn’t elaborate much on future plans for U.S. customers. So, while they may re-enter the U.S. market down the road, for now, it’s sayonara.
They’ve also mentioned that they’re evaluating how to wind down support for existing customers. They’ll be offering refunds and addressing how the shutdown affects warranties and returns. If you’ve got questions about your Juicebox warranty or need help with the next steps, now’s a good time to contact them.
If you’re feeling a little frazzled by the news, don’t worry. Here’s what you can do to make the transition smoother:
The Juicebox app shutdown is a bummer, but it’s not the end of the world. Your Juicebox charger will still function without the app, even if it loses a bit of its shine. Now’s the time to decide if you’re okay with a simpler, less-connected charging experience, or if you’re ready to explore other smart EV charger options.
It’s a good reminder that technology can change fast, and being prepared to pivot is always a smart move. So, whether you stick with your Juicebox or make the switch to a new charger, your EV is still going to get the juice it needs.
For more updates on all things EV and sustainability, stay plugged into eveelife! Sign up for our E-Newsletter and follow evee Life on Facebook and Instagram for the latest news on EV technology.
Sources:
Published October 8, 2024 2:34PM
Eveelife is an eco-oriented lifestyle platform that helps consumers make more purposeful choices about how they live and what they consume. We do it by curating content and products that help them make more conscious, carbon-free choices while amplifying their EV ownership experience.
