Americans love Tesla wall chargers – and charging at home – study
Charging at home is the most satisfying part of owning an EV, and Tesla’s wall-mounted charger is still the US favorite, according to a new study from J.D. Power.
Public charging infrastructure may still be expanding and experiencing growing pains, but EV owners are pretty satisfied with their charging at home experience, according to auto data and analytics firm J.D. Power’s new “2024 U.S. Electric Vehicle Experience (EVX) Home Charging Study,” which was conducted with PlugShare.
The study examined the home charging experience of EV owners across all three charger segments – Level 1 portable chargers, Level 2 portable chargers, and Level 2 wall-mounted home chargers.
When it came to brand preference and satisfaction, the study only looked at Level 2 wall-mounted home chargers. Tesla’s wall-mounted Level 2 charger ranks highest for a fourth consecutive year, scoring 790 on a 1,000-point scale. Emporia (764) ranks second, and GRIZZL-E (761) ranks third.
Although Level 1 portable charger satisfaction improved 20 points, the gap between it and Level 2 wall-mounted charging stations is still considerable, at 581 vs. 744, respectively, because of charging speed. (That’s not really a huge surprise.) Overall satisfaction with Level 2 portable chargers is 735.
Published March 28, 2024 1:44PM
